Terms and Conditions of Sale
1. Quotations - Prices obtained from U.S. Press, LLC (U.S.
Press) are subject to change from time to time without notice.
2. Order Cancellation – No order may be
cancelled after acceptance except upon terms that will compensate U.S. Press
for work completed at our standard hourly rates. All cancelled orders are
subject to a minimum cancellation fee of $50.
Returns for Credit – Because each order produced is a
custom job, no order may be returned for credit under any circumstance.
4. Satisfaction Guaranty – U.S. Press at its
sole option will repair or reprint any order that contains abnormal
imperfections or fails to provide a reasonable representation to the
approved color proof. U.S. Press at its sole option may elect to provide, in
lieu of repair or reprinting of an order a prorated credit for the damaged
portion of an order. Claims for defects must be made within ten (10) days of
delivery in writing. The customer must receive a written authorization to
return a defective order or portion in advance of return. Defective orders
must be returned within thirty (30) days after delivery. U.S. Press’
liability for defective orders is limited to the price of the order
exclusive of any shipping or postage charges.
Production Schedules and Turnaround Times – Delivery
schedules, turnaround times and other similar terms used by U.S. Press, its
employees or representatives merely reflect the average completion times of
similar orders. U.S. Press shall not be bound by such schedules unless
otherwise agreed to in writing for an additional cost under our express
print program. U.S. Press sole liability in the event of a failure by U.S.
Press shall be limited to a refund of the fee paid by the customer for the
express print fee.
Customer Disks & Supplied Digital Information – All
prices and quotations provided by U.S. Press assume the customer provides
properly prepared files following U.S. Press written guidelines. The
customer accepts all responsibility for supplied files that fail to output
properly, contain errors or provide an unacceptable result.
PRINTdesignzTM Service – PRINTdesignzTM is a discounted
graphic design service of U.S. Press, LLC. PRINTdesignzTM prices quoted
include one minor revision. Additional revisions will be billed at our
standard rate of $90 per hour. Orders cancelled prior to printing will be
billed at our standard design rate of $90 per hour in lieu of the discounted
8. Customer Changes – Any
changes requested by the customer will represent work performed in addition
to the original order and will be billed at our current rates. The minimum
charge for customer changes is $30. The customer must approve the cost of
these changes in writing prior to beginning the work necessary to perform
the changes. Customer changes will delay the completion and delivery of your
order. Change charges will be billed to the customer’s credit card used on
the order or added to C.O.D. charges on the final shipment.
Proofs – A proof will be submitted to the customer prior to
printing each job. Corrections to be made must be marked on both the proof
and the supplied proof sheet. The proof sheet must be fully completed and
signed by the customer and be returned to U.S. Press along with the supplied
proof. If an electronic PDF proof is sent, customer must select either
“Proof Accepted” or “Proof Rejected” before
production of the order
proceeds. Delay in completing and returning your proof will delay completion
of your order. U.S. Press assumes no liability for errors if the customer
waives receiving a proof or fails to note changes or corrections on the
returned proof and proof sheet.
Color Matching – A reasonable color variation between the
approved proof and final printed product is unavoidable, expected and shall
constitute an acceptable delivery. U.S. Press will make every effort to
produce a reasonable representation based on materials supplied by the
customer however U.S. Press does not guarantee color matching.
11. Trim Margin – The customer understands and
agrees to provide at least a 3/16” trim margin from the outside edge of the
document to the printed elements. U.S. accepts no liability for elements
that may be lost during trimming when the customer’s materials fail to
provide the required 3/16” margin.
Shortages – Shortages not to exceed 10% of the quantity
ordered shall constitute an acceptable delivery. In the event of a shortage
not exceeding 10% of the ordered amount, U.S. Press may at its sole option
issue a pro-rated credit for the amount shorted in lieu of reprinting the
13. Shipping – Unless otherwise
stated, the price quoted is for a single shipment without storage. U.S.
Press will deliver finished work to the designated commercial carrier, at
which time title to the finished work shall pass to the customer. Customer
is responsible for paying the shipping costs.
Mail Services - The customer understands that all
quotations for mail services are for a single mailing without storage unless
otherwise agreed to in writing. Payment for postage will be made to the U.S.
Postmaster – Valdosta, GA via cashier’s or certified check. The customer’s
failure to submit certified funds payable to the U.S. Postmaster and
received at U.S. Press in advance of the mail date will delay the mailing.
15. Customer Furnished Materials - Camera ready
artwork, photos, digital files and other furnished items will be supplied to
U.S. Press specifications. Delays and additional expenses incurred as a
result of customer materials that are not in conformity to U.S. Press
specifications shall be the responsibility of the customer. U.S. Press shall
maintain standard commercial insurance coverage on all customer furnished
materials. U.S. Press sole responsibility for such property shall not exceed
the amount recoverable from said insurance.
Inspection of Jobs, Ownership of Intellectual Property and
– U.S. Press reserves the right to inspect all jobs and reject any job which
we deem to be illegal, immoral or offensive, however U.S. Press does not
inspect nor is obligated to inspect all jobs and will not be liable for any
job produced that is illegal, immoral or offensive. The customer affirms
ownership or publication rights to all items submitted for printing and
represents that printing and distribution of any furnished item does not
violate any copyright or proprietary right of any person or entity, does not
contain any material that is libelous or scandalous or invades any person’s
right to privacy or other personal right. The customer agrees at the
customer’s own expense to immediately defend and continue to defend U.S.
Press from any claim or action as a result of printing and distributing
material furnished by the customer.
Payment by Credit Card - Cardholders paying by credit card
agree to be bound by all standard U.S. Press terms and conditions. Customer
expressly agrees to pay all costs incurred if your order is cancelled at any
point in the production process and understand that no order may be returned
for credit. Credit card orders will be charged in full at order entry.
Customer changes will be charged to the customer’s credit card prior to U.S.
Press making the requested changes.
Disclaimer of Warranties; Limitation of Liability – EXCEPT
FOR THE SATISFACTION GUARANTEE SET FORTH IN PARAGRAPH 4 OF THESE TERMS AND
CONDITIONS, U.S. PRESS IS SELLING THE PRODUCTS ORDERED BY THE CUSTOMER “AS
IS”, “WITH ALL FAULTS” AND WITHOUT WARRANTY. IN NO EVENT SHALL U.S. PRESS BE
LIABLE UNDER TORT, CONTRACT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE
THEORY FOR ANY LOST PROFITS, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL,
INDIRECT OR CONSEQUENTIAL DAMAGES. U.S. PRESS’ AGGREGATE LIABILITY TO
CUSTOMER IN CONNECTION
WITH ANY ORDER SHALL IN NO EVENT EXCEED THE
AMOUNT PAID BY CUSTOMER TO U.S. PRESS FOR SUCH ORDER (EXCLUSIVE OF POSTAGE
AND SHIPPING FEES).
19. Governing Law – By
visiting or purchasing from U.S. Press, you agree that the laws of the state
of Georgia, without regard to principles of conflict of laws, will govern
these terms and conditions and any dispute of any sort that might arise
between you and U.S. Press.